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Tell us what is actually going wrong.
One form, one reply, from a person who read it. If you would rather start with a free assessment of what you already have, say so in the message — that is the most common first step.
Before you write.
Managed services are a flat monthly fee based on how many users and devices we support, so the invoice does not spike in a bad month. Projects, hardware and software are quoted separately and approved before work starts. You will not get an invoice you have not already seen a number for.