Getting started
What a free IT assessment actually covers
What gets looked at during an IT assessment, what you receive at the end, and why the document is worth having even if you never hire the company that wrote it.
4 min read
Insights
Straight answers, written down.
Everything here is the long version of an answer we give on the phone. No gated PDFs, no vendor talking points, and no numbers we cannot stand behind.
Buying IT
Managed IT pricing models, explained
Per-user, per-device, tiered, block hours and break-fix — how each managed IT pricing model actually behaves, and which one suits which kind of business.
3 min read
Buying IT
12 questions before signing an MSP contract
The questions that separate an MSP you can live with from one you will spend a year escaping — response targets, scope, ownership and offboarding.
3 min read
Rather ask than read?
Tell us what is going on and you get a straight answer from an engineer — the same answer, just faster.